Chrome 87 compatibility issue (Windows only)

Google Chrome released Chrome version 87 on 17th November. This may require some action on your part to keep your Provar tests running smoothly.

How does this affect me?

If you upgrade to Chrome version 87, you may experience a TimeOutException error.

Does this impact all users?

No, this only impacts Provar users running Windows. This does not impact Mac or Linux users. 

When does this error message appear?

This error message appears when running test cases where the browser window is not in focus. You are also more likely to experience this if you are running tests in parallel locally or on a server.

This applies to all run modes, including Test Builder, and also via Apache Ant in conjunction with any continuous integration solution.

The following includes an example of the error message: 

Image showing an example of the Chrome 87 compatibility issue error message

How do I resolve this?

We reported this issue to the Google ChromeDriver team on the 29th October they have since addressed this issue. If you do encounter this error, we recommend that you install the latest version of 2.2.1. or downgrade to Chrome 86. Please reference Downgrade your Chrome version (Windows) for more information.

Where can I learn more?

If you need more information on this issue or if you are experiencing any other unexpected errors, please get in touch with our Customer Success team via the Provar Success Portal or email [email protected].

If you notify the Customer Success team that you are impacted by this issue we will keep you informed of updates as the issue progresses and is resolved.

I’m not experiencing this issue right now. Do I need to take any action?

You will only experience this issue once you upgrade to the latest version of Chrome, version 87. If prompted to upgrade to Chrome 87 we recommend that you do not do so yet. 

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