Common install issues

Incorrect Provar installer file

If you are getting the following error when launching Provar after installing Provar:

This is because you have installed a 32 bit installer on a 64 bit Windows OS or vice-versa.  To resolve this, download and install a compatible version of Provar. If you are using 32 bit OS then execute the corresponding 32 bit Provar installer.  Similarly, for a 64 bit machine, download and install the corresponding 64 bit Provar installer. 

Examples:

For 32 bit – Provar_setup_v1.x.x.xxx_win_32

For 64 bit – Provar_setup_v1.x.x.xxx_win_64

Update issue: NSIS error

If you get this error message when installing Provar.

First double check that you have downloaded the correct installer and chosen the correct 32 bit or 64 bit version.

If you have the correct installer, next check whether your computer is running anti-virus software, and disable it before re-downloading the installer. This can resolve this type of error.