We're here to help

[Solution] Test Builder not working correctly

If you’ve recently installed Provar and are having trouble using the Test Builder (e.g. after right-clicking on objects, the ‘Add to test case’ option doesn’t display), it may be related to Chrome browser compatibility issues.

PRO TIP: You can quickly check to see if your ChromeDriver is causing the issue by looking at the top right-hand corner of your Chrome browser. If you don’t see a small Provar icon (which indicates that you have the Provar extension working correctly), you can take the following steps to fix this issue.

This issue occurs more commonly in work environments with advanced network security restrictions. To fix this issue, you may need to manually download the most up-to-date version of the Provar extension. Here’s how!

The Solution

Please use the following extension ID where indicated below as “<extension_id>. Please note, the extension ID is different for each Provar release.

Extension ID for Provar 1.9.11 = caeimkneocndomiepnngbnkpckfdglog

Extension ID for Provar 1.9.12 = gdjghhpmhfkjbdagahjddhbklkacbepe

Extension ID for Provar 1.9.13 = akeopndikhflmmbfcefhccaigibebiac

  1. Contact your system administrator to verify that the Provar Chrome extension has been white-listed.
  2. Exit the Provar desktop application.
  3. Ensure that there are no ChromeDrivers running on your machine. To verify, open the Task Manager/Activity Monitor and end tasks associated with “chromedriver.exe”.
  4. Delete the Provar extension from all Chrome browsers on your local machine. You can do this by opening Chrome, click the “more” icon in the upper-right (three vertical dots), click More Tools, Extensions and then select Remove.
  5. Go the location where Provar is installed (C:\Program Files\Provar on Windows).
  6. Open provar.ini file in a text editor with administrator privileges.
  7. Add this line to the end of the provar.ini file in Provar installation directory: -Dcom.provar.tooling.chrome.extensionId=<extension_id>
  8. Go to your Provar Workspace folder (Usually USER_HOME%/Provar/Workspaces/PROJECT_NAME/).
  9. Delete .chromeProfiles folder from this directory (may require admin privileges).
  10. Launch Provar as an administrator (this may require administrator approval or intervention) and open any test case in the Test Builder.
  11. Open a new tab in Chrome and add the latest Provar extension in the browser. You can download this from the Chrome web store link: https://chrome.google.com/webstore/detail/provar-chrome-tooling-v19/<extension_id
  12. Close this window, the Test Builder and Provar desktop.
  13. Go to Provar’s workspace folder (same as step 5)/.chromeProfiles.
  14. Copy the profile0 folder and paste it in this folder for however many additional profile folders are present. Override each profile folder with profile0 by renaming the copies profile1, profile2, etc.
  15. Launch Provar (not as the system administrator) and open this same workspace.
  16. Open any test case using Test Builder and you should see the Provar extension icon in the top right of the Chrome browser.